February 2018 - Dooley Communications

When customers take the time to write Google reviews, it’s often because they feel they’ve had a memorable experience (either good or bad). If managed properly, reviews are where your company’s customer service skills and processes can shine. Unfortunately, just about every business receives a bad review from time to time. Most of the time,…

We were very proud to be the lead writer on the submission that earned Winnipeg a spot among the top 7 most intelligent communities in the world for 2018. We were engaged by Economic Development Winnipeg to write much of the document, which included featuring major ‘smart’ projects taking place in the private and public…