Crisis Communications Archives - Dooley Communications

Thank you to IABC Manitoba for inviting me to speak to them today about crisis communications. We’ve helped a number of our clients through difficult crises over the years – from floods to fires and bomb threats. We have also helped craft and draft crisis communications plans and protocols. It’s important that you take some…

Sometimes it doesn’t matter if they spell your name right. The publicity just hurts. We occasionally get a call from a business or an individual who feels they’ve been wronged by the media. A story was written about them and they’re angry. In some cases, they’re mad about the general tone of the story, maybe a…

Just about every business knows they should have a crisis communications plan. When something goes wrong – your product hurts someone, a senior level employee passes away unexpectedly or your employee acts in a way not befitting your brand – you don’t want to be caught flat-footed. In the days of social media, it is…